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Workload Analyzer

You want to look at capacity questions from different angles and get answers quickly. For this, you can use Binocs pivot charts (yes, the kind you probably know from Excel). Pivot charts give you the possibility to change the reports in function of your questions.

Click analyze and select workload analyzer in the dropdown menu. No analysis exists yet or you want to run another one? Learn how to start an analysis

You’ll enter the default workload analyzer. Now you can start to create other views on the planned workload by grouping and filtering the workload on one or multiple fields.

Select the organizational entity you want to analyze

Use the Organization drop down to select the organizational level you want to organize. The team level gives extra detail. You can go up to the individual demand line.

Select the organizational entiry you want to analyse

Changing the row value

The row value appears on the X-axis of the chart.

  1. Click the fields arrow.
  2. Drag a field in the Drop & Arrange Rows box.
  3. Click OK

click fields arrow to configure you chart dimensions By time period: week number or Monday date, month, quarter or year.

Note that you can also use tag types as dimensions to analyse your workload data.

Tip: If you don’t like week numbers, choose the Monday date field instead.

Remark: If you don’t like week numbers, choose the Monday date field instead.

Chaning the column value to make a stacked bar

You can add an extra dimension to the bars in you chart. Each value will obtain a different color.

E.g.: On time split each bar in the on time part and the late part.

  1. Click the fields arrow
  2. Drag the on time field in the Drag & Arrange Columns box (this is the distribution of the vertical-axis of the graph).
  3. Click OK.

Filtering and arranging your data?

You can filter the dataset you’re working on by adding extra filters.

  1. Click the fields arrow
  2. **Drag the a field ** in the Drop & Arrange Report Filter zone.
  3. Click OK.

Report filters, rows and column fields all appear at the top in the chart area. By clicking on a field you can filter, sort and rank.

click filter on a specific demand item

Tip:

  1. Arrange the data in alphabetic order by clicking A-Z or Z-A.

  2. Make rankings and perator-style charts by clicking TOP 10, choose Sum of Workload (h) and click OK.

Now you’re ready to make all kinds of reports

A few examples:

How much late and on time workload will we have each week?

  • Field 1: Week –> Drag & Arrange Rows
  • Field 2: On time –> Drag & Arrange Columns

How much workload do we have per demand channel for each service?

  • Field 1: Demand channel –> Drag & Arrange Rows
  • Field 2: Service –> Drag & Arrange Columns

How much late workload do we have per demand channel?

  • Field 1: Demand channel
  • Field 2: On time
  • Than click the on time field and only select late

Using Workload analyzer presets

Binocs comes with a number of preset chart configurations but you can create your own presets as well.

Click the “Save current chart configuration” button. Choose a good name for your analysis and click create to save it. You can choose to share the view with others by clicking shared. Other users will be happy to use your preset as well.

And there is more…

Once your familiar with the basics, you can start exploring all the features of the data analysis tool. Click the Show chart options button to access all the tool options.

Explore all options of the workload analyzer

After you arranged your dataset, you can export to Excel for further processing steps such as combining the data with other data sources or calculating KPIs for your performance dashboards.